MINOO
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Hassle-Free Returns

Returns Policy

We want you to be completely satisfied. If your purchase isn't quite right, we're here to help make it better.

Return Window

Items must be returned within 30 days of delivery. Seasonal or sale items may have a shorter 14-day window.

Item Condition

Products must be unworn, unwashed, and in their original packaging with all protective tags and labels attached.

Refund Process

Once approved, refunds are issued to your original payment method within 5-7 business days of receipt.

Non-Returnable

For hygiene reasons, intimate apparel, earrings, and customized/personalized items cannot be returned.

Exchanges

Need a different size? We offer free exchanges for the same item in a different size or color, subject to availability.

Return Shipping

Return shipping is free for damaged or incorrect items. For change of mind, a flat-rate shipping fee may apply.

Still have questions about a specific item?

Contact Support